Everyone has heard of massive Salesforce implementation cost over-runs. This should be a key factor in your evaluation of not only the implementation strategy, but the tool itself. Whether you’re building a new platform from scratch, or simply rolling out new functionality, you’re likely going to have to pay someone to help you implement Salesforce.

Whether you run a large or smaller company, managing everything independently is too big of a task. So, what’s the solution? That’s where vendors come in, who can bring you SaaS services critical to your business’s success.

Businesses, like people, are creatures of habit. Once you’ve found the right SaaS tool for your specific needs, you’ll likely want to stick with that vendor.

CRMs are one of the “stickiest” technologies a company can implement. Salesforce takes that a step further as normally it operates as a “Client 360” and probably supports more teams within your organization than only sales and marketing. This means that once you’re on the platform, it’s very expensive, time consuming and risky, to exit a Salesforce contract.